On-Site Field Services

Pratt & Whitney strives to maintain the highest standards of quality and customer service.  Our Sales Engineers and Product Specialists provide on-site field services, training and support in a timely and efficient manner. They also ensure that our calibrations and gage repairs meet original factory specifications.  All calibrations meet the requirements of ISO17025 and most are accredited by the American Association for Laboratory Accreditation (A2LA). 

For factory services, please visit Pratt & Whitney Factory Services.  A Return Material Authorization (RMA) is required in most cases for sending products to Pratt & Whitney for repair or calibration.  Please read the Pratt & Whitney Warranty & Repair Policy for complete details.

Field Services

• Instrument Calibration 
  
• Gage Repair
  
• Instrument Upgrades (Hardware, Software, Firmware)
• Laser Alignment
• Gauge Lapping
  
• Preventative Maintenance (PM)
  
• Instrument Setup and Training 

To Schedule Field Service

North America: 
   Tel: (800) 371-7174 (press 7 then 3)  (United States including Canada & Mexico)
   Email: service@prattandwhitney.com

International:
   Tel: (exit code) +1 +860 +286-8181 x230  (South America, Europe, Asia-Pacific, Africa, Australia)
   Email: service.uk@prattandwhitney.com

Military Customer Technical Support: Tel: (800) 371-7174 x230

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